BLOG: How to Choose the Best Furnace Repair Company in Spokane | Banner Furnace & Fuel

How to Choose a Reliable Furnace Repair Company in Spokane 

When your heat goes out during a Spokane cold snap, the immediate reaction is panic. The key is to choose a reliable, ethical company, not just the first one you call. Use this 5-step checklist to quickly vet any potential furnace service provider in the Inland Northwest.

1. How Long Have They Served Spokane? The Importance: A company that has been around for decades has a proven track record of standing by its work. Question to Ask: “How long has your company been operating specifically in the Spokane area?” Banner Furnace & Fuel Advantage: We are a locally owned and operated company with a 100-year history in the Greater Spokane area and we have seen—and fixed—every possible furnace issue. 

2. Do They Offer True 24/7 Emergency Service? The Importance: Furnaces rarely fail during business hours. A reliable company offers technicians on call 24 hours a day, 7 days a week. Question to Ask: “Do you dispatch a certified technician after-hours and on weekends, or do I have to wait until Monday?”
   Banner Furnace & Fuel Advantage: We offer true 24/7 emergency service. Check!

3. What Are Their Credentials and Reputation? 
   The Importance: The Technician must be highly trained, and the company must be reputable.
   Checklist: BBB Rating (A+), Highly trained and certified technicians, and Customer Reviews.
   Banner Furnace & Fuel Advantage: We hold an A+ rating from the BBB and our technicians are trained, certified, and experienced to guarantee safety and quality. Check!

4. How Do They Structure Pricing? 
   The Importance: Hidden fees can inflate your bill. Honest companies are transparent.
   Question to Ask: “Do you charge a diagnostic fee? Will I receive a flat-rate, upfront quote before any repair work starts?”
   Recommendation: Choose a company committed to upfront pricing so you approve the exact cost of the repair. Banner Furnace & Fuel Advantage: No Hidden Fees!

5. Do They Offer Comprehensive Maintenance? 
   The Importance: The repair company you choose should want a long-term relationship. A strong maintenance plan demonstrates a commitment to preventing future breakdowns and that they will stand behind their work.
   Question to Ask: “Do you offer maintenance plans that include annual tune-ups and priority service?”
   Banner Furnace & Fuel Advantage: Our Guardian Maintenance Plan provides annual tune-ups, ensuring your system runs efficiently and offering our customers priority scheduling when emergencies do happen.

Choosing a furnace repair company in Spokane comes down to Transparency, Availability, and Expertise. Don’t gamble with your winter comfort or emergency fund! Still undecided? Give u a call at (509) 535-1711 with any questions.